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training Courses
Training for staff in the Public and Private Sector.
We offer a wide range of courses, enabling learners to Immerse themselves in classroom training both on-site and via virtual platforms. We will provide lively debate and thought-provoking challenges to make the training experiences as 'real-life' as possible.
Our training courses
Trauma Informed Care & Personal Resilience
The course takes learners on a journey to explore the origins of trauma, what happens in the brain as a result of .traumatic events and the subsequent negative effects it has on the mind and physical body, if those trauma states cannot be removed or reduced.
The course will invite learners to explore the concept of creating more psychologically informed environments (PIE) and trauma informed care practices (TIC) that seek to recognise the presence and impact of trauma states.
The impact of Trauma on lowering levels of emotional intelligence are explored and learners are invited to look inwards at their own levels of emotional intelligence to challenge and perhaps foster new thoughts, feelings and behaviours to support clients more effectively.
we also explore how developing greater Emotional intelligence is integral to developing greater levels of personal resilience.
When dealing with such sensitive subjects the wellbeing of learners is a priority throughout.
Emotional intelligence in the workplace
This one-day course offers learners the experience of becoming fully immersed in the world of emotional intelligence.
This course explores it origins, its meaning, and its application in everyday life with particular focus on the workplace environment.
Understanding the components of emotional intelligence, the benefits, and the building blocks to achieving greater emotional intelligence and personal resilience are all covered in this course.
Through interactive exercises and discussion throughout the day, learners have the information and the opportunity to explore how they can enhance their work practices and work relationships through emotional intelligence exploration.
Safeguarding Adults and Children
Full day course built on covering all aspects of proactive and reactive Safeguarding approaches. Using impactful real life case studies learners will have the opportunity to explore beliefs, decisions, actions and consequences around safeguarding vulnerable adults and children.
Ongoing interactive exercises and focus on Emotional Intelligence are integrated throughout the day. The course seeks to empower learners to develop a strong understanding of what true safeguarding means and how to confidently build it into their everyday practices. All information provided in this training is up to date existing relevant national policy guidelines for 2024.
De-Escalation
Full Day course focuses on two key areas:
1.The prevention of escalated behaviours in everyday support 2. Learning how to deescalate If those behaviours become heightened.
Using case studies and interactive exercises learners will develop a strong knowledge of the signs, symptoms and functions of escalated behaviour, as well as techniques to deescalate heightened situations.
The role of Trauma behaviours are widely discussed as a key factor in escalated behaviours.
Throughout the day the course invites learners to explore the role of their Emotional Intelligence and its crucial position in minimising the risk of escalated behaviours in everyday support.
Communication and reflective practice, as central to the approach. This Health and Social care course is designed to equip learners to develop a built-in awareness of de-escalation approaches into their day-to-day work.
Suicide Awareness
Using interactive activities throughout the day, learners will be immersed in thought and discussion aimed to develop their understanding of supporting clients experiencing suicidal thoughts and ideations. The course material is designed to impact learners using real life case studies, this is with the purpose of increasing confidence to recognise the signs and symptoms and in turn proactively manage risk factors associated with suicide.
The role of Trauma feelings and states in relation to suicidal thoughts or attempts are explored in depth. Developing a greater understanding of what these can look like and how we can more effectively understand and support those feelings, thoughts and behaviours. We look at how maximising our own 5 areas of Emotional Intelligence can help us navigate better support for those with suicidal thoughts.
When dealing with such sensitive subjects the wellbeing of learners is a priority throughout.
Self-Harm Awareness
The course uses real life case studies and interactive exercises to explore the meaning of self-harm. Through active engagement activities, the signs, symptoms and common misconceptions around self-harm are explored. Assessing and managing the risks of self harm are prominently focused upon through the day.
The course explores levels of Emotional Intelligence in relation to self regulation, empathy and Social skills to explore how learners can be more self aware of their emotional reactions/responses around clients who self harm. As well, understanding how levels of Emotional Intelligence and Trauma states may have an impact on the likelihood of self harm. Learners will explore how they can use this knowledge to help provide more meaningful day to day support.
The course aims to empower learners to become more confident and competent in understanding and supporting clients who are or maybe at risk of self-harm.
Domestic Abuse
This full day course is designed to provide learners with the necessary tools to recognise the signs and symptoms of domestic abuse. The material; focuses on real life case studies and interactive exercises that sets out to embed learning more effectively, in turn enabling learners to become more competent and confident in support and risk planning with clients affected by domestic abuse.
We explore in depth, the role of Trauma feelings and states that occur from Domestic Abuse situations. The course equips the learner with the understanding and ability to identify what these Trauma states can look like and the thoughts, feelings and behaviours that can result from these trauma states. The course promotes how support can be more finely tuned by maximising our own levels of Emotional Intelligence to become more self aware and empathetically responsive, to those who have experienced Domestic Abuse.
When dealing with such sensitive subjects the wellbeing of learners is a priority throughout.
Lone Working
This course is designed to provide learners with real life examples of lone working scenarios, decisions, risks and outcomes.
Learners will be asked to explore their own levels of self awareness and motivations ( as part of Emotional Intelligence) to explore why adherence to Lone working situations may fluctuate.
Using interactive exercises, learners will be able to effectively understand the role of dynamic risk assessment in lone working situations, and gain a robust understanding of the benefits of working within designated parameters, to stay safe.
Performance Management in practice - a manager's guide
This interactive day equips learners with the skills and knowledge to understand the rationale and the components to developing and embedding an effective performance management system into their organisational practice.
The course thoroughly explores factors that affects performance, provides insight into how it can be effectively managed and will include topics of managing difficult conversations and the importance of effective recording. This course provides an opportunity to gain the knowledge and skills, to build a robust and standardised approach to confidently balancing the wellbeing and, performance needs of employees against the needs of the business.
Building Team Resilience – Thriving Under Pressure
This course takes a deep dive into the effects of modern-day work demands and practices on building and maintaining levels of resilience within teams.
The learners will be immersed in discussion and activities around resilience, what it means and the factors that will impact levels of resilience.
The learner will be invited to explore resilience in relation to personality traits, levels of emotional intelligence, organisational leadership and process, team dynamics, diversity, and culture. Exploring the ultimate question of what needs to be in place to help teams thrive under pressure.
Creating High Performing Teams
This 2-day course explores the key components to creating high performing teams. Learners will invited to explore topics which include exploring personality traits, team dynamics, communication, creating psychological safety, promoting emotional intelligence, managing change, cultural architecture, creating measurable outcomes and the effects of leadership styles in creating sustainable high performing teams. More in-depth information overview on this 2 day course can be provided upon request
Leadership Skills one day course
This whistle stop tour one day course offers the opportunity for new leaders to explore the effects of styles of leadership, examining key differences between management and leadership practices.
We will take deep dive into the components of positive team cultures and take a journey around the concept of Emotional intelligence exploring the benefits of emotional intelligence in the workplace.
New leaders will be immersed in interactive exercises, real life examples and discussion throughout the day, empowering them with the techniques and confidence to take back to their teams and start building a positive future.
Support Planning & Risk Management
This course is designed to provide learners with the understanding and ability to develop effective person centred, strength-based support plans and risk management plans. Using real life examples learners will explore the value of person centred, strength based planning and risk assessment. Particular focus will be given to the role of team communication and the importance of a collaborative approach to ensure continuity of support.
Learners will be immersed in activities throughout the day that will support the development of these skills, as well as exploring the importance of effective recording.
Influencing change through the power of Conversation
This course focuses on how learners can use conversations and planned 121 sessions more effectively to help to strengthen their client' confidence and motivation to make steps towards positive change.
Creating the right environment for these conversations takes planning, focus and understanding. The first section of the course focuses on bringing awareness to learners of what this involves.
In the second part of the course, Learners are invited to explore the the 'Cycle of Change' Theories. The course will also introduce Trauma as a theme when exploring potential barriers to change. The important role of language and models taken from motivational interviewing will be discussed, as well as techniques to tap into intrinsic motivation.
Applying this learning in 121 situations completes the third section of the day. Learners will be engaged in interactive exercises throughout the day helping to develop their skills and techniques used within this process.
Professional Boundaries
Using real life case study-based examples, learners will have the opportunity to explore the function of Professional Boundaries.
Learners will be invited to explore aspects of Emotional Intelligence - Self Awareness, Motivation, Empathy and Social Skills to explore why boundary issues may be breached on occasions by staff. The course invites the learners to explore the reasons why this may occur and consequences of this breach to the client, individual and company.
The interactive course exercises will focus heavily on the benefits of engaging and supporting clients professionally.
This health and social care course provides learners with the necessary tools to embed professional boundaries effectively into their day-to-day practice.
Dual Diagnosis
This one-day course seeks to engage learners, through the use of real-life case studies and interactive activities, to aid and support their understanding around Dual Diagnosis. The course closely examines the role of working in partnership and shared responsibility with other agencies. The course material is designed to impact and empower learners to become more confident to working collaboratively and effectively with clients with dual diagnosis.
Build the right course for you
Upon request, we can build bespoke courses tailored to meet your requirements.
Frequently asked questions
Do you deliver e-courses?
We believe in face to face training in a group setting, whether that is virtually or whether this is at a specific location
Where will the training be delivered?
The training can take place on-site at your business or online if you prefer.
Can you tailor training courses to suit our needs?
Yes, we can tailor to ensure the courses fit your service needs, with examples and discussions based around your requirements.
Book a course with Immerse by calling directly, or fill in the course enquiry form here.
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